Terms of Service

1. Use of Our Website and Services

• You must be at least the age of majority in your province or territory of residence to use our services or, if under the age of majority, use the services under the supervision of a parent or legal guardian.
• You agree to use our website and services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations in Canada, including your province/territory.
• Any unauthorized use of our website or services is strictly prohibited.

2. Services Offered

Kesri Contractors Inc. provides home repair contracting and landscaping maintenance services in Scarborough and the surrounding areas. Detailed descriptions of services can be found on our website or provided upon request. Service requests and appointments are subject to availability.

3. User Information & Account Responsibility

• When you submit a request via our website or communicate with us, you agree to provide current, complete, and accurate information.
• You are responsible for maintaining the confidentiality of your account (if applicable) and for any activity that occurs under your account.
• If you become aware of unauthorized use of your personal information, you must notify us at support@kesricontractors.com.

4. Payment & Billing

• Payments for services are due as specified at the time of booking, contract, or invoice. We reserve the right to refuse or cancel any order at our discretion.
• We accept various payment methods, including but not limited to credit/debit cards, PayPal, Stripe, and other methods specified on our website.
• All prices are in Canadian Dollars (CAD) unless otherwise stated, and applicable taxes may be added.
• By providing payment information, you authorize us to process the payment for services rendered.

5. Cancellations, Changes & Refunds

• Cancellation and refund policies for different services may vary and are outlined in your service contract or estimate. If you have any questions, contact us before your project begins.
• We reserve the right to modify or discontinue services (temporarily or permanently) with or without notice.

6. Privacy Policy

Your submission of personal information through the website is governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your data.

7. Intellectual Property

• All content, trademarks, logos, graphics, images, videos, and other materials on our website are the property of Kesri Contractors Inc. or its licensors, and are protected under Canadian copyright and trademark laws.
• You may not use, reproduce, distribute, modify, or create derivative works of any content from our website without our express written permission.

8. Disclaimers & Limitation of Liability

• Our website, content, and all services are provided "as is" and "as available" without warranties or conditions of any kind, either express or implied.
• Kesri Contractors Inc. does not guarantee that the website will be error-free, secure, or uninterrupted.
• To the fullest extent permitted by law, Kesri Contractors Inc. and its employees or agents are not liable for any damages resulting from your use of, or inability to use, our website or services, including direct, indirect, incidental, or consequential damages.

9. User Conduct & Prohibited Activities

• You agree not to use the website or services for any unlawful or fraudulent purpose.
• Prohibited activities may include hacking, transmitting harmful code, interfering with website operation, harassment of staff or other users, impersonation, or violating intellectual property rights.
• We reserve the right to suspend or terminate your access if you violate these Terms or misuse our services.

10. Communications & Electronic Notices

• By submitting your information, you consent to receive communications (including emails, SMS, phone calls) relating to your request, appointment, or inquiries. For marketing communications, you can opt out at any time.
• If you no longer wish to receive service-related communications, please notify us at support@kesricontractors.com.

11. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Access external links at your own risk.

12. Do Not Call Policy

• Kesri Contractors Inc. maintains strict compliance with Canadian Do Not Call regulations and internal suppression lists. We do not engage in unsolicited telemarketing to those who have requested not to be contacted.
• For information or to request a copy of our Do Not Call Policy, contact our Privacy Officer at support@kesricontractors.com.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective when posted to this page. Continued use of our website or services indicates acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada. Any disputes shall be resolved in the courts of Ontario, Canada.

15. Contact Information

For any questions regarding these Terms, please contact us:

• Email: support@kesricontractors.com
• Phone: +1 (416) 418-4666
• Mail: Kesri Contractors Inc., 84 Ainsdale Rd, Scarborough, ON M1R3Z2

Business Registration Number (CIN): 1667896-3